Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:

  • Designated Data Controller
  • On what legal basis do we collect your information?
  • What information do we collect about you?
  • How will we store information about you?
  • How will we use the information about you?
  • How long will we store information about you?
  • Marketing
  • Access to your information and correction
  • Requests for deletion
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

 

Designated Data Controller

Elsey Adcock Design’s designated Data Controller is:-

Steven Elsey (Partner)

Tel: 01473 852040

email: admin@elseyadcock.co.uk

On what legal basis do we collect your information?

We collect and store your information to allow us to communicate with you and provide services to you, or because you have provided consent when sending us information.

What information do we collect about you?

We collect information about you when you enquire about our services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we store information about you?

We store your information locally (UK) in the form of email contact lists and with third party contact relation management (CRM), bulk email and accounting cloud services. Information held by these cloud services is stored outside of the EU.

How will we use the information about you?

We collect information about you to process your enquiry, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. Elsey Adcock Design will not share your information for marketing purposes with companies outside Elsey Adcock Design. In processing your enquiry, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

How long will we store information about you?

We keep your information for our normal business operations (completing contracts, billing etc.) and will retain it for a period of 2 years after any completed contract, unless you object to this and request removal.

Marketing

We would like to send you information about products and services of which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email here or write to us at the address below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. We will supply your data free of charge and within 1 month of receipt of your request. Under some circumstances we will charge an administration fee of £30. For example, if we receive repeated requests for the same data.

Request your personal data

Requests for deletion

You can request that we delete your information from our systems at any time. We will delete the information as soon as we can, but within 1 month of receipt of your request. Request deletion by email here or write to us at the address below.

Request deletion of your personal data

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. All visitor tracking is anonymous.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 12th December 2017.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email admin@elseyadcock.co.uk

by telephone: 01473 852040

by post: The Data Controller, Elsey Adcock Design, Ambersham, Estuary Crescent, Shotley Gate, Suffolk IP91QA